“We”, “ITPL”, or the “Company” refers to Innovatus Technologies Private Limited. The term “You” or “User” refers to you (a registered or unregistered user, customer, merchant, visitor, third party service provider, or any visitor of the Platforms). The Website, the App, and any other online/offline platform where information is collected by ITPL shall be collectively referred to as “Platforms”.
1. The information we collect:
a. At each point, you will clearly know the information we are collecting from you. For logging into the Website, ITPL collects:
i. Your full name,
ii. Your e-mail address,
iii. Your mobile number,
iv. Your house/ flat number in the complex (“Premises”),
vi. and such other data that You may have chosen to provide on the Platforms.
ITPL does so purely for recording and security purposes.
b. When you visit Our Website or use our App, Our software will automatically collect the following information:
i. Your IP address;
ii. The website from which you were referred to our website (e.g. if you followed a link);
iii. The webpages you are visiting on our website;
iv. The browser you are using and its display settings;
v. Your operating system; and/or
vi. The date and duration of your visit.
c. ITPL will not be responsible for the accuracy or correctness of any such information. You undertake to indemnify ITPL for any losses that ITPL may suffer due to any claim raised against ITPL with respect to any data and/or information that is provided by You to ITPL which are not attributable to negligence, fraud, or misrepresentation on Our part.
d. Information will be recorded by us on our own storage devices or on cloud storage.
e. During the registration process, You may decide to not provide such information to ITPL. In case you choose to decline to submit information
on the App, ITPL may not be able to provide certain services to You. Any information you provide will not be considered sensitive and confidential if it is freely available and/or accessible in the public domain.
g. You also understand that this service is an extension of the services offered by the Association / Societies (being our Direct Customer) of the Premises, whether registered or unregistered and accordingly, the data mentioned in points 1 (a) & (b) above, will also be shared with them, as a part our Services, we share the Information with them for recording and security purposes, however, we take no guarantee of the way the information shall or will be used by them.
2. Additional Information
When You use Our services, ITPL may collect information about You, with Your permission, in the following general categories:
a. Location Information: When You use the Platforms through a telecommunication device, we may collect Your location data if you give us specific permission. Although You provide us with Your complete address, If You permit the App to access Your location through the permission system used by Your mobile operating system, ITPL may also collect the precise location of Your device when the App is running in the foreground or background.
b. Device Information: ITPL may collect information about Your mobile device, including, for example, the hardware model, operating system and version, preferred language, unique device identifier, and mobile network information.
3. Use of Information
a. The information collected by ITPL through our Platforms may be used for the following purposes:
i. To provide Our services to You;
ii. Internal record keeping;
iii. To improve Our services or provide new services.
b. ITPL may periodically send promotional e-mails or messages about special offers related to the Website (e.g. information about enhancements / new features of the App/Platform)
c. From time to time, ITPL may use the information to customize the Website or App.
d. You agree that ITPL may use the collected information to:
i. Compile, or analyze any information provided by You, on an aggregated basis only. ITPL will do so without personally identifying You or Your personal information;
ii. ITPLdoesn’t sell or trade your data to/with anyone. ITPL only uses it for the purposes of making your experience better by introducing real-time entries, permissions, etc., or to provide you with value-added third-party services.
e. ITPL may use the information provided by You to resolve disputes that may arise with the use of Our Services, help promote a safe service to all the users of the Platforms, measure consumer interest in our services, customize your experience, detect and protect ITPL against error, fraud, and other criminal activity and enforce Our terms and conditions.
f. ITPL identifies and uses Your IP address to help diagnose problems with Our server and to administer Our Platforms.
4. Sharing of Information
c. ITPL does not disclose information provided by You to advertisers in any form that discloses Your personal information
5. Information Safety
a. All information is saved and stored on servers, which are secured with passwords and pins to ensure no unauthorized person has access to it. Once Your information is in our possession, we adhere to strict security guidelines, and to the best extent possible protect it against unauthorized access.
b. ITPL stores your information over secure cloud service providers who offer security standards competitive with the industry norms. ITPL also protects our servers with firewalls and data encryption using SSL, and information access authorization controls. ITPL uses reasonable safeguards to preserve the integrity and security of Your information against loss, theft, unauthorized access, disclosure, reproduction, use, or amendment. To achieve the same, ITPL uses reasonable security practices and procedures as mandated under applicable laws for the protection of Your information. Information You provide to ITPL may be stored on Our secure servers located within or outside India.
c. However, You understand and accept that there is no guarantee that data transmission over the Internet will be completely secure and that any information that You transmit to ITPL is at Your own risk. ITPL assumes no liability for any disclosure of information due to errors in transmission issues, unauthorized third-party access to our Platform and databases, or other acts of third parties or acts or omissions beyond Our reasonable control. You shall not be entitled to hold the Company responsible for any breach of security except in case of wilful negligence on the part of the Company.
a. ITPL provides all Users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from ITPL on behalf of our partners, and from ITPL in general, after providing ITPL with information. If You want to remove your contact information from all lists and newsletters, please contact firstname.lastname@example.org
b. If You choose to unsubscribe from the Platform or delete any or all of your information, you may uninstall the App or delete Your account on the Website. You may also send an e-mail to email@example.com. Please note, that ITPL may still retain some information and record of transactions as required by any law, contract, or policy applicable to ITPL.